FAQs

FREQUENTLY ASKED QUESTIONS

Who makes the security doors and windows?

We make our own aluminium security doors and windows; the frames and mesh are cut to size on site in our Wallan home-based workshop.

Can I ask for the quotes after hours?
Yes, we can provide quotes to our clients after hours and weekends.
What warranty do you offer on workmanship?

We offer 12 months warranty on locks and 3 years warranty on workmanship.

How long is lead time on doors?
The lead time depends on the season. The average lead time in winter months is 2 weeks and the average lead time from October to March is up to 4 weeks.
Can you change my existing security door?

Yes, in some cases I might be able to take your door and install security mesh. Please feel free to contact me and make a time to organise an inspection.

Do you supply and fit flyscreens?

Yes, we can supply and fit flyscreens with various types of mesh, i.e. fly mesh, fly wire, pet mesh and more, contact us for details or to arrange your free measure and quote. 

Do you offer custom made / custom built security doors and windows?

Yes, we can supply security doors and windows customised to your needs, including dog flaps within security doors.

Are the roller shutters manual or electrical?

Roller shutters can be either of these, for electric / motorised roller shutters, the electrical motors can be operated via wall switch or remote control.

What colours are available for roller shutters?

For roller shutters we have approximately 15 colours available, we go through these colours with you, when arranging your free quote.

What warranty do roller shutters have?

We provide a 6 year warranty on our roller shutters, which also covers the motor.